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PRIVACY AND DATA PROTECTION POLICY

1. Introduction

The management company of Quinta dos Ferrage, hereinafter referred to as "Quinta dos Ferrage", with registered address at Rua dos Ferrage, 4720-000 Ferreiros, Amares, is committed to protecting the privacy and personal data of its website users and all those with whom it engages, ensuring full compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Portuguese Law No. 58/2019 of 8 August.

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This Privacy Policy clearly explains how personal data is collected, used, stored, and protected.

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2. Data Controller

The data controller is the management company of Quinta dos Ferrage, which may be contacted through the following means:

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  • Address: Rua dos Ferrage, 4720-000 Ferreiros, Amares

  • Email: info@ferrage.pt

  • Telephone: +351 915 561 352

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3. Personal Data Collected

Quinta dos Ferrage may collect and process the following categories of personal data:

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  • Identification data: full name, address, telephone number, email address;

  • Payment data: IBAN, credit/debit card details (processed securely via Wix Payments and PayPal, with no direct access by Quinta dos Ferrage);

  • Website usage data: IP address, cookies, browsing history, and preferences;

  • Data provided via forms: bookings, gift voucher purchases, gathering registrations, or member account creation.

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4. Purposes of Processing

Personal data collected is used exclusively for the following purposes:

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  1. Management of bookings and accommodation;

  2. Sale and issuance of gift vouchers;

  3. Management of gathering registrations;

  4. Management of the members area and communication with registered users;

  5. Sending information and communications related to Quinta dos Ferrage, where the user has given their consent;

  6. Compliance with applicable legal and fiscal obligations.

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5. Legal Bases for Processing The processing of personal data is based on:

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  • The performance of a contract or pre-contractual steps taken at the request of the data subject;

  • Compliance with legal obligations;

  • The consent of the data subject;

  • The legitimate interests of Quinta dos Ferrage, namely for the improvement of its services.

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6. Data Retention

Personal data is retained for the period strictly necessary for the purposes for which it was collected, in accordance with the legal retention periods established under applicable legislation in force, namely in tax, accounting and employment matters.

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7. Sharing Data with Third Parties

Quinta dos Ferrage only shares personal data with entities strictly necessary for the provision of contracted services, namely:

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  • Wix.com, Ltd. – hosting and management of the online platform;

  • Wix Payments and PayPal – payment processing;

  • Technical support or accounting service providers, under confidentiality obligations.

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Under no circumstances is personal data sold or transferred to third parties for commercial purposes.

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8. International Transfers

Personal data may be transferred outside the European Economic Area (EEA) via platforms such as Wix, ensuring that such entities always provide adequate safeguards, in accordance with Article 46 of the GDPR, namely through Standard Contractual Clauses approved by the European Commission.

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9. Rights of Data Subjects Data subjects may, at any time, exercise the following rights:

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  • Access to their personal data;

  • Rectification of inaccurate or incomplete data;

  • Erasure of data (the "right to be forgotten");

  • Restriction of or objection to processing;

  • Data portability;

  • Withdrawal of consent (where applicable).

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To exercise these rights, data subjects should contact Quinta dos Ferrage at info@ferrage.pt.

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Data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) – www.cnpd.pt.

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10. Data Security

Quinta dos Ferrage adopts appropriate technical and organisational measures to ensure the protection of personal data against destruction, loss, alteration, unauthorised disclosure or access, including encryption, firewalls and access controls.

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11. Cookies

The use of cookies and similar technologies is governed by the Cookie Policy of Quinta dos Ferrage, available in a dedicated section of the website.

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12. Changes to this Privacy Policy

Quinta dos Ferrage reserves the right to amend or update this Privacy Policy at any time. Any changes will be published on the website with the date of update indicated.

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13. Date of Last Update

Last updated: May 2026

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